| Security Your order is completely encrypted and secure, using secure socket layer (SSL) encryption technology. Our secure server takes [all] of the information that you provide us and converts it into a code that is securely transmitted over the Internet. This includes all payment information; credit card number, expiration date, user name, password and billing information. Privacy The Furniture Butler is committed to protecting your privacy. We collect personal information about you ONLY to process your order effectively and efficiently. We value very highly the personal relationship with each customer and vow never to sell, rent or give away any of your personal information. Shipping All packages are shipped UPS Ground, unless another shipper is requested. Your package will usually ship within two business days of order placement, after credit card authorization. UPS and FedEx do not deliver to a P.O. Box, so we must have a street address. Please allow 7-10 business days for delivery. However, all orders are processed and shipped ASAP. Most orders received by 12:00 noon Central Time will arrive in 3-5 business days. Express Shipping options, for non hazardous and non flammable orders, are available upon request. Shipping and Handling charges are organized by the dollar amount of your order. Up to $25.00 ( $9.99 ) $20.01 - $50.00 ( $11.99 ) $50.01 - $75.00 ( $12.99 ) $75.01 - $100.00 ( $13.99 ) $100.01 - $125.00 ( $14.99 ) $125.01 - $150.00 ( $15.99 ) $150.01 – and over ( $16.99 ) Texas sales tax, if applicable, will be added automatically during check out NOTE: Additional charges may apply to destinations considered difficult to deliver to. However, if any additional charge is required you will be notified. Flammable or Hazardous items can NOT be shipped by Air. If your order contains a flammable item the entire order will be shipped by ground. Shipping outside the contiguous U.S. We use USPS EXPRESS for all International orders unless otherwise directed. Please contact us for a quote on International orders. Tracking Your Order You will receive a shipment notification email that will include the tracking number of the carrier. All other inquiries should be directed to info@thefurniturebutler.com Free Shipping Offer Some products on our website are eligible for free shipping. Products selected for free shipping are noted with a truck icon on that product detail page. In order for the free shipping offer to be activated, the order must include ELIGIBLE products totaling $100.00 or more. During check out, shipping charges will automatically be removed from your order once the minimum total has been reached. Contact Information Contact by Phone: 713-222-2113 Contact by EMAIL |